Here are a few policies that you should know about. We look forward to seeing you soon and please let us know how we can improve our services and better assist you in your design choices.
- A three-day in-home trialA credit card on record
- If rugs are not returned in the allotted time, the items will be charged to the credit card on file
- No upholstered furniture is allowed out on approval
- No sale furniture is allowed out on approval
Special Order Policy
- All special orders are considered a final sale.
- Special Orders are not able to be canceled, exchanged, or returned.
- We will honor the manufacturer’s product warranty.
- Payment is due in full when placing the order.
- Freight/Shipping charges will either be collected by Rug Chic at the time of delivery or by the freight carrier at the time of delivery.